Compare Frontier Utilities Rates

cheapest Frontier Utilities Electricity rates and plans in Texas

Our Take on Frontier Utilities

Our Rating:
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How We Rate

We aggregate data from multiple sources, including our customer reviews, rates, Public Utility Commission statistics, JD Power ratings, Better Business Bureau, and surveys.

Frontier is the "value" brand to Gexs's premium brand. Frontier generally has the same or lower rates, more often they tend to be tiered rates that can work if you know your usage. Frontier is always worth a look.

Frontier is the sister brand to Gexa Energy. Both are backed by Next Era Energy (NYSE:NEE) one of the largest Electriity / Energy companies in the world. Frontier has aggressive prices, and top level customer service, billing and online functionality.

We like Frontier's agressive rates, They tend to be a price leader, but many plans are "Tiered" rate plans with bill credits at certian usage levels. This can be great if the usage band fits your usage patterns. If your usage falls below the usage "tier" you pay a higher rate.

Frontier Utilities has received a range of customer feedback. Positive reviews highlight competitive rates, straightforward setup processes, and effective customer service. For example, a customer from Watauga, TX, praised the company for its excellent rates and quick, easy sign-up process. Another customer from Trophy Club, TX, appreciated the accurate billing and found the weekly usage summary emails beneficial. Conversely, some customers have reported issues such as unexpected disconnections before bill due dates, increased deposit requirements, and dissatisfaction with customer service responsiveness. Overall, while many customers are satisfied with Frontier Utilities' pricing and services, others have encountered challenges related to billing and customer support.
Pros
  • thumb_upAgressive Rates
  • thumb_upBacked by Large Stable Parent Company
  • thumb_upOnline Account Management,  Mobile App
Cons
  • thumb_downTiered Rates
  • thumb_downConfusing Plans
  • thumb_downCustomer Service Response

Frontier Utilities Customer Reviews

Frontier Utilities Ratings
Overall Rating
Average Rating
1.6/5 of 232 Reviews
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Frontier Utilities Electricity Plans

Houston - Centerpoint Service Area Plans

Dallas - Oncor Service Area Plans

Lubbock - LPL Service Area Plans

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